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Since the advent of management thoughts and ideas to make people work more effectively, we have indeed travelled a long way. From the early 20th century, Frederick Taylor’s engineering approach, where the human body was considered as an extension of the machine, to the Hawthorne studies and similar works of the 1930s and 40s, where the importance of emotional and social needs of a human being in his performance was considered. It was the late 1970s and throughout the 1990s that the focus shifted from workers as physical and emotional beings to workers as thinking beings. As our concept about humans is expanding, we gradually understand that human beings are not just body, mind and emotions, but they also consist of spirit, which makes humans a spiritual being. Man is a spiritual being, and spirituality completes him. Spirituality helps a man to understand and realize the broader perspective of his existence and his purpose in life. Spirit is no different from the man himself, hence, an organization must learn to nurture the human spirit and channelize it productively, which would not only lead to the development of the individual but also to the development of the organization. This paper begins with addressing the concept of Spirituality at the Workplace, its role in enhancing an organization’s performance, the factors responsible for establishing spirituality at the workplace and the role of an individual and HR towards applying spirituality atthe workplace. We also discuss the interpretation and the findings from this study, and the paper ends by reflecting on the importance of the topic and the challenges associated with its implementation.
1.1. Introduction
Spirituality at workplace is an important trend in this 21st century. Today, the world is in the state of turmoil. Recurring recessions, global competition, terrorist attacks, downsizing, re-engineering, and changing technologies form the catalyst for the widespread chaos and lack of organizational harmony. Working under high pressure and performing consistently becomes extremely difficult. Employees tend to lose their aim and purpose in life, they tend to worry more and perform less. It’s then, when spirituality at work becomes so important. Spirituality at workplace helps employees to work with their spirit that they find meaning and purpose, a kind of fulfilment that means the workplace can be a place where people can express their entire selves and be fulfilled. Enabling the expression of human experience at its deepest, most spiritual level may not only reduce stress, conflict, and absenteeism. Spirituality at workplace will lead to increased creativity, honesty, trust, personal fulfilment and commitment at workplace, which will ultimately lead to enhanced organization performance.
1.2. Purpose of the paper
Spirituality at work is a very important concept in today’s changing times. This paper on spirituality at the workplace is prepared to:-
1.3.Research Design
Data Collection
The data used in this project is Secondary Data where the data input is not direct rather
indirect coming from various sources.
Sources of Data
1.4.Key Explanations
1.4.1. Spirituality
Spirituality is an essential part of every human being. The term spirituality comes from the Latin spiritus, which means vapour, breath, air or wind. The term spirituality is a broadly and divergently interpretable phenomenon. Some describe spirituality as a search for meaning and self-understanding, which serves as an inner source of energy which is then expressed outwardly as behaviour. It’s also described as a quest to understand the purpose of life, which is often driven by the teachings of the religion he follows. Some believe that spirituality is an individual’s expression of his inner life reflected through the meaningful contributions he makes to society and that spirituality is not associated with religion, God or any higher powers.
Broadly speaking, spirituality encompasses the ultimate ends of the questions of meaning and purpose of one’s life. Spirituality assumes that there is much more to life than the material self and existence. To define, “Spirituality is the desire of an individual to find the ultimate purpose of his life and to live accordingly”.
1.4.2. Spirituality and Religion
Spirituality is different from institutionalized religion. Religion is one of the media which encourages a person to follow spirituality. Religion often directs people towards certain social rites and rituals, whereas spirituality only provokes an individual’s inner self, the way he tries to identify himself, other than his material self. Spirituality is non-dogmatic, non-exclusive and gender neutral, which connects all existence regardless of the outward differences.
While it's important not to confuse spirituality with religion, there is something to say about the general mutuality in teaching acceptance, understanding, and goodwill among both spiritual and religious streams.
Buddhist literature, for instance, reveals an interesting similarity with spiritual behaviour. The Vietnamese Buddhist monk, IhichNhatHanh, illustrates this in his statement, "When we practice mindfulness in our daily life, we cultivate the foundation of peace, sowing seeds of understanding in ourselves and others." NhatHanh further asserts, "If we transform ourindividual consciousness, we begin the process of changing the collectiveconsciousness. Transforming the world's consciousness is not possible without personal change." These teachings, although stemming from a religious leader, are independent of any particular religiouscluster; they are based on purely spiritual practices, regardless of one's affiliation with any religious congregation.
1.4.3. Spirituality at Workplace
Work has ceased to be just a “nine-to-five” thing, and is increasingly seen as an important element in fulfilling one’s destiny. Everybody needs something bigger in life than just going to work making money. For an individual, his workplace forms a vital part of his life. The workplace becomes his temple of wisdom, where he can learn and thrive both professionally and spiritually. Spirituality in no way can be considered aloof from the profession of an individual or from the place where he works. The drive to work honestly, with humility, co-operatively, with a good intention and with peace of mind,which reflects in his work if the employee gets an opportunity to carry and share his spirituality at workplace.
Spirituality at work helps an employee to nurture their faith and work according to what theybelieve in. As stated in Bhagavat Gita, “The man consists of his faith, as a man’s faith is, so is he”.
1.5. Assumptions
To ensure consistency with respect to the topic, there are certain assumptions that need to be outlined. These assumptions will help to establish a clear perspective for the study:
2.1.Spirituality at Workplace: Definitions
“Defining spirituality in the workplace is like capturing an angel. Explaining spirituality at work is ethereal and beautiful, but perplexing”.
There are several different views on spirituality at the workplace. It tends to make this phenomenon intriguing and complex.
Comparing the above definitions, the following common factors are evident:-
Spirituality in the workplace thus can be defined as, “It is an experience of interconnectedness among those involved in a work process, initiated by authenticity,reciprocity, and personal goodwill; engendered by a deep sense of meaning that is inherent in the organization’s work; and resulting in greater motivation and organizational excellence”.
2.2. Importance of a spiritual workplace
“Organizations, which have long been viewed as rational systems, are considering making room for the spiritual dimension, a dimension that has less to do with rules and order and more with meaning, purpose, and a sense of community.”
The current need for transformation in the workplace finds its foundation in a multitude of causes. The events in the past few years, 9/11, the market crash, the fall of Enron, Lehman Brothers, and the lack of integrity in the organizations-have caused people to hunger for more human connection and a deeper sense of meaning of work.
The importance of spirituality in the workplace can be beneficiary for the individuals (employees), the organization as a whole and for the society at large. We should always remember that, spirituality may start as an individual’s expression of inner life, but it can be learnt, taught and hence spread.
2.2.1. Importance of spirituality in the workplace for the employees
Fundamental aspects of workplace spirituality provide a feeling of purpose, a sense of connection, and positive social relations with co-workers. Employees who feel connected and find meaning in their workplace perform better, show up more often, and contribute more proactively to a better atmosphere in the workplace.
The employees working in a spiritual workplace tend to develop a spiritual mindset, which have certain advantages:
2.2.2. Importance of spirituality in the workplace for the organization
After understanding the individual benefits, we can lay down the importance of spirituality in the organization as a whole:-
2.2.3. Importance of spirituality in the workplace towards the society
Individuals and organizations form a society, hence, any transformation in an individual brings in a transformation in the organization where he works and gradually the whole society gets influenced. A spiritual society need not be fundamentally based on an austere lifestyle, rather, it’s about the purity of thoughts and actions. Thus, workplace spirituality can bring in a transformation in the society at large, which can be listed as:-
2.3. Necessities for a spiritual workplace
“In the name of God, stop a moment, cease your work, look around you.” Leo Tolstoy.
Work does not only consist of meeting your targets, and doing enough to make yourself employed, rather it’s much more than that. However, this is the lesson which is not only constrained for an employee but for the management of an organization as well.
The workplace lays the seed of spirituality, and it cannot depend only on the employees to create one. Spirituality in the workplace depends on the contributions of both the organization and the employee.
With the help of in-depth research among business executives at various levels in a multitude of workplaces in Los Angeles, it was found that, the requirements for a spiritual workplace can be categorized under three main groups, which are:
1. Internal Factors: The internal factors include two sub-categories;
2. Integrated Factors: The integrated factors include peace, comfort, accessibility of information, a certain level of casualness (lack of strict protocol), existence of pleasant organizational sub-culture such as clubs and organizational functions, fair compensation and good rewarding mechanisms, and organizational involvement in charity projects in the community.
3. External Factors: The external elements include an appealing aesthetic atmosphere, with indoor plants in the office, the culture of keeping memorabilia, family pictures, and holy books on office desks, display of inspirational quotes etc.
These are the three important requisites in making of a spiritual workplace. The presence of these three factors atleast marks the intent of the organisation in establishing a spiritual workplace.
However, apart from the above mentioned three factors, that there are certain themes that are vital for a spiritual workplace. The presence of these themes in an organization lays the foundation for a spiritual workplace.
Thus to sum up, spirituality in the workplace is an experience that can only exist if all essential factors are in harmony with each other.
3.1. Creation of a Spiritual Workplace
The creation of a spiritual environment will often have to be uniquely crafted to reflect the existing corporate culture, corporate or community history, the general culture of the community from which the employees have emerged, and many of the preferences of the particular business leaders. With these realities in mind, a laundry list of ideas that have worked in various settings will be offered with the full knowledge and expectation that one size does not fit all and that one should choose a few items to practice successfully rather than pick many items and fail. Also, workplace spirituality is not for everyone. Even though the goals are laudable, potentially rewarding, and highly productive, a change in any existing culture is fraught with dangers and uncertainties. It is for those who truly see the workplace as an extension of their values of dignity, integrity, and respect. It is also for those who appreciate that the interconnectedness of what and how we do our work is directly connected to who we are in the world.
Establishing a spiritual workplace is not the sole responsibility of the top level management of the organisation. Creation of a spiritual workplace needs the joint efforts of the employees (individual self), and the HR or those who are in a decision making role or the organisational leaders.
These factors have a special role in creating a spiritual workplace, which will be discussed in this chapter. In this chapter, we will also deal with the challenges regarding the implementation of spirituality in the workplace.
3.2. Role of Self towards a Spiritual Workplace
“Eternal peace lies near to those controlled ascetics who are free from desire and anger, who have controlled their thoughts and who have realised the Self” - Bhagavat Gita.
Being a spiritual worker is sometimes a natural way of performing, but it can also be an evolving process, triggered by experiences. When someone is confronted with severe illness or life changing events such as marriage, birth of a child, or death of loved one, the person tends to revaluate his perspectives. It is often due to the affection and attention experienced from unexpected sources that this person will start realizing the flaws in his behaviour.
A person may realize self and hence gain spirituality through transformation, either internally inspired or externally driven.
Every individual in the workplace must realize that the creation of a pleasant workplace starts with his attitude. The transformation in self should get reflected in his surrounds which will bring in a change in others and gradually will help in building a spiritual workplace. It is to be noted that spirituality is gained by working towards it making it a habit. In order to create a spiritual workplace, an employee must:
Other than these, an employee must try to implement the following in order to help building a spiritual workplace. A worker must be:-
People who seek to perform at their optimal spiritual awareness will first have to apply the process of inner connection or inter being, as coined by ThichNhatHanh, a Vietnamese monk. When one reaches inside and gets in touch with his determining drive-often called soul, spirit, God, conscience, or simply, inner-source, the most probable elements that should emerge are honesty, creativity, kindness, confidence and courage. This can be considered the set of inner traits that define a good colleague.
3.3. Role of HR towards a Spiritual Workplace
The role of Human Resources in establishing and sustaining a spiritual workplace is one of greater volume than many seem to realize to date. Workers are seeking much more than just financial rewards, but rather a package that entails all factors to provide them the sense of meaning that has become increasingly important in today’s living and working environment. A spiritually-friendly workplace will have greater staff-retention rates, so lowering recruitment costs. It will see an increase in creativity and innovation, improved morale, better cooperation and teamwork and superior interface between the organization and its customers.
Tom Chappel, CEO of Tom’s of Maine, offers creative and easy-to-initiate ideas for HR managers to make any company a more spiritually satisfying place at little or no cost. Some of Chappell’s ideas on how HR can help establish a spiritually satisfying workplace are:
Apart from these, there are certain steps which is a action plan for HR to better address spirituality at work:-
Smart HR management in contemporary times is, therefore, more than ever before, attuned into all levels of the organization. Higher involvement in strategic outlining in order to be on top of appropriate hiring and reduced firing processes, and higher involvement in ongoing organizational activities toward the creation of a workforce that feels interconnected, respected, and recognized.
3.4. Challenges of a Spiritual Workplace
Managers are faced with the diversity of spiritual traditions and spiritual experiences individuals bring to the workplace. Being a spiritual guide is not part of any manager's training. Being a spiritual guide is a responsibility for which managers are totally unprepared. It is easier to maintain the established spirituality of an organization than it is to change an organization's spirituality. At the same time, it is not easy to maintain an organization's spirituality.
The rationality of the spiritual dimension in organizational life, spiritual growth and fulfilment should not be separated from work because of the challenge of balancing personal, subjective, and unconscious elements of individual experience with rationality, efficiency, and personal sacrifices demanded by organizations.
Spirit in business advocates is often pantheistic, that is, they see the “supreme being” as existing in all things. Such a God is not transcendent and is not a personal God. Thus, they are less likely to have faith in a loving God whose grace is essential for our salvation.
Different cultures view spirituality differently. In Asian context, religion is the crux of spirituality, which does not hold true in case of the Western cultures. Many organisations do appreciate spirituality in the workplace but they cease away when it comes to religion coated spirituality. They feel that it’s better to not have a spiritual workplace rather tangling into the cross-religion differences.
Another limitation of the spirituality in business movement can occur when a particular religious tradition is espoused by a chief executive officer (CEO). Some CEOs are so enthusiastic about their own spiritual beliefs that they seem to demand that others embrace the same religious faith.
4.1. Interpretation
In this paper, we have found the different views on spirituality, how spirituality is different from religion and what spirituality in the workplace is. We have also discussed the necessities of implementing spirituality at the workplace and what role does an individual employee and HR play in the process. We have also discussed the challenges regarding spirituality in the workplace.
From the above study, the following could be interpreted:-
5.1. Conclusion
Many people believe that spirituality is primarily a personal focus and may not belong in the workplace. Nevertheless, spirituality, however it is considered, appears to have many positive benefits, from reduced health costs to increased productivity. There are several tools, attitudes, and methods that can be introduced appropriately that will increase the focus on spirituality in the workplace. There are also additional tools that can be used by individuals, which help individuals to follow a spiritual behaviour.
Ethics, spirituality, and the workplace are a combination, too often separated, that will provide significant benefits to managers, executives, employees, customers, and the entire work environment. The workplace is populated by people. If spirituality is primarily a personal focus, it is already there within the person—it just needs the venue and invitation for industry to reap its rewards. A change in an individual is good enough to bring in a revolution.
“You must be the change you want to see in the world” – Mahatma Gandhi.
6.1. References
6.1.1. Books
6.1.2. Journals and Articles
6.1. References
6.1.1. Books
6.1.2. Journals and Articles