• IUJ Journal of Management

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  • The IUJ Journal of Management

    The IUJ Journal of Management (IUJ-JOM) is the flagship journal of ICFAI University Jharkhand, Ranchi. The aim of the journal is to provide insight into the business and management research. It also creates a platform for the researchers, academicians, professors , practicing management professionals and proponents in disseminating original, theoretical and applied research in the field of management and allied disciplines.

    The Journal is a Bi-Annual (November and May), double blind reviewed journal, . . . . .Read more.

    ISSN NO : 2347 - 5080 Journal EOI : 10.11224_IUJJOM-2017-05-01

  • Stock Valuation Models: A Study of Models In Use And Development Of A Customized Model In India

    A stock market is the aggregation of buyers and sellers of stocks (also called shares) which also include securities listed in a stock exchange as well as those traded privately. Trade in stock markets means the transfer of shares (stocks and securities) for money from a seller to buyer. Participants in the stock market range from small individual investors to larger trader investors and also include banks, insurance companies, pension funds, hedge funds etc.

    Stock market plays an important role in capital formation of a country. Stock market is often considered as the primary indicator of a country’s economic condition, its strength and development.. . . . . . .Read more.

    ISSN NO : 2347 - 5080 Journal EOI : 10.11224_IUJJOM-2017-05-01-01

  • A Study on the Role of Banking Ombudsman Scheme in Customer Redressal in India

    The institution of banking offers opportunity for investors and channelizes the resources available for the expansion and sustenance of trade, commerce and industry, and, hence, an efficient banking system is indispensable forth growth of the national economy. It is necessary that in such a system checks and balances be introduced to reduce inefficiency and administration. Furthermore, the quality of the service of the banks depends upon the service provided to the customers

    and same determines the reputation and growth of the bank. Banking being public utility services and in view of the declining services rendered to the public and also having regard to the fact that services so rendered . . . . .Read more.

    ISSN NO : 2347 - 5080 Journal EOI : 10.11224_IUJJOM-2017-05-01-02

  • Assessment of factors impacting Customer Buying Behaviour in Software Product Companies

    Software is basically a program, procedure and rules running in computer memory. Software when developed for a specific purpose is known as Software product. Software products are available in two deployment modes namely ON-PREMISE and CLOUD-COMPUTING. Software product in ON-PREMISE mode will be available in CDs, Appliances where as software product in CLOUD-COMPUTING model is available in Software-as-a-Service (SaaS),

    Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). With, these deployments models of software product, customers have a choice to procure either ON-PREMISE model or CLOUD-COMPUTING model. . . . . . . .Read more.

    ISSN NO : 2347 - 5080 Journal EOI : 10.11224_IUJJOM-2017-05-01-03

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Stock Valuation Models: A Study of Models In Use And Development Of A Customized Model In India

( Sourav Mazumder , Dr. Subir Sen & Dr. B.M.Singh )

Keywords : Price-earnings ratio, Option, Capital Asset Pricing Model, Beta, Efficient Market Hypothesis, Event studies, Insider trading

[Abstract]
Valuation of stocks has been the most important area of study in finance among the researchers in recent times. Valuation is the process of estimating the worth of a stock, which is important not only from the point of view of investment analysis, but also includes decisions on merger and acquisition, capital budgeting, financial reporting, determination of tax liability, in litigation, and due diligence among others. Researchers have worked on various genres of valuation models; however, despite over five decades of extensive research in this area, research findings remained inconclusive. This paper argues that one of the reasons behind these ambiguous findings is market efficiency. Efficiency of stock market implies whether it reflects all information available to the market participants at any given point of time. The Efficient Market Hypothesis (EMH) maintains that all stocks are perfectly priced or valued according to their inherent investment attributes, the knowledge of which all market participants possess equally (Fama, 1970). The paper tested the EMH in context of Indian stock market in the post liberalization era through a series of tests when several measures were initiated by the Government of India to strengthen the functioning of the stock market and bring in more transparency. However, the outcomes of the research suggest that despite substantial progress in this regard, the Indian stock market fail to validate all the three forms of EMH. This research also tried to find out the relationship between valuation and efficiency of stock market, which has not been explored or addressed adequately as most researches decoupled the two areas of study as independent and mutually exclusive. This research opines that integrating the above areas can help explain the inconsistencies in existing findings and simultaneously throw open new insights in this field of study.
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Citation Text :
Sourav Mazumder , Dr. Subir Sen & Dr. B.M.Singh , Stock Valuation Models: A Study of Models In Use And Development Of A Customized Model In India; Vol.5, issue.1, May 2017.

A Study on the Role of Banking Ombudsman Scheme in Customer Redressal in India

( Dr. Pranam Dhar & Bidhan Baidya )

Keywords : Bank Performance, Banking ombudsman, Customer Redressal, Consumer or Customer, Complaints, Grievances.

[Abstract]
In the present banking system, excellence in customer service is the most important contrivance for sustained business growth. Customer complaints are part of the business living of any corporate entity. This is more so for banks since they are service organizations. Over a period of time, the number of complaints against banks with regard to deficiency of their services has been mounting in spite of several efforts taken by the banks on the advice of the Reserve Bank of India. Since the role of banks has changed from ‘Class Bank’ to ‘Mass Bank’, there is tremendous pressure on the part of banks to satisfy the various needs of the customers. The load of work is mounting day by day on banks taking into account The Banking Ombudsman (BO) Scheme was established by the Reserve Bank of India (RBI) in 1995 to provide speedy solutions to grievances faced by bank customers. Although the number of complaints received through this forum has augmented in recent times, the lack of awareness among the customers was a big concern. Through some proactive measures taken by the RBI and awareness campaigns conducted by the Ombudsman, the scenario looks much brighter today. In this backdrop, an attempt has been made to analyze the performance of Banking Ombudsman Scheme. Hence, the present study make & in-depth analysis about the trend & progress of Banking Ombudsman Scheme, especially for the Customers’ Redressal in India. The study is purely empirical in nature, depending on both primary and secondary data.
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Citation Text :
Dr. Pranam Dhar & Bidhan Baidya, A Study on the Role of Banking Ombudsman Scheme in Customer Redressal in India; Vol.5, issue.1, May 2017.

Assessment of factors impacting Customer Buying Behaviour in Software Product Companies

( Md. Hashmathur Rehman , Dr. Sudipta Majumdar & Dr. Krishna C.Y.S )

Keywords : Factors, Buying Behavior, Customer, Software Product, Software Market.

[Abstract]
Software product management is the process of managing software that is built and implemented as a product, taking into account life-cycle considerations of the product. It is the discipline and business process which governs a product from its inception to the market or customer delivery and service in order to maximize revenue. Software products comprise of web applications, Desktop applications, Mobile applications. They are available in various formats like ISOs, CDs, DVDs, appliances catering to the needs of markets like IT, ITES, Banking, Finance, Insurance, Medical, Pharmaceutical etc. The recent emergence of various technological platforms in the field of Cloud Computing like Software-as-a-service, Infrastructure-as-a-service, Platform-as-a-service has influenced the Software Product Management process and the software industry to a large extent in the areas like business, technology and end-user experience of the product.

On a broad level the software products are available to customers in two deployment modes. One is ON-PREMISE and the other is ON-CLOUD. While each of the Software product deployment mode has advantages one over the other, but it posed several challenges to the buying decisions of the customers. The goal of this paper is to find out the gaps in the existing literature in assessment of the factors impacting Customer Buying Behavior in Software product companies.
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Citation Text :
Md. Hashmathur Rehman , Dr. Sudipta Majumdar & Dr. Krishna C.Y.S , Assessment of factors impacting Customer Buying Behaviour in Software Product Companies; Vol.5, issue.1, May 2017.

A Study On CRM And Relationship With Customer Satisfaction Towards Reliance Digital

( Prof. Sapna Nibsaiya )

Keywords : CRM, Customer Satisfaction, Marketing Environment

[Abstract]
The purpose is to understand the customer needs and preferences towards reliance digital and to know the satisfaction level of the customers towards the digital products and to determine the importance of customer relationship and satisfaction level of customer in retail marketing. The study of research method provides you with the knowledge and skills you need to solve the problem and meet the challenges of the fast- based decision. Marketing environment we define Business Research as a systematic inquiry whose objective is to provide information to solve managerial problem. It seeks to find explanation to unexplored phenomena to clarify the doubtful facts and to correct the misconceived facts. The sales consultants were polite and courteous with the customers, and answer all the queries. Information regarding price list etc. is readily available at the showroom. Majority of customers says that the sales consultants are knowledgeable and they able to answers the queries.

The majority of the customers experience regarding store was good & excellent. Majority of the customers would like to recommend Reliance Digital definitely to their friends & associates. Customers who had purchased products from this store would like to visit the same store in case of purchasing another Product. Placing knowledge and technical sales people who are able to provide complete information to the customers their enquiry would be of greater advantage to the company. The firm should work towards proper value delivery network where customers get value for his product. Based on study conducted on customer perception it has been concluded that in order to improve the satisfaction level, a company has to come up with different models and creative technique.
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Citation Text :
Prof. Sapna Nibsaiya, A Study On CRM And Relationship With Customer Satisfaction Towards Reliance Digital; Vol.5, issue.1, May 2017.

Success Factors In Planning Of Infrastructure Projects And Associated Risks: A Study Of User Perception

( Sarosh Kothandath )

Keywords : Infrastructure, Project Management, Success Factor, Project life-cycle, User perception, Planning phase

[Abstract]
Infrastructure broadly comprises facility developments/improvements in the fields of housing and urban development, roads and transportation, utilities, buildings for hosting public facilities public resting and recreation facilities etc. Project management in infrastructure sector has evolved over the years with introduction of newer management tools. However, success rates of infrastructure projects are far from satisfactory and eventual benefit to users from the so created asset is limited. Researchers have studied the various attributes impacting project success from the perspectives of various stakeholders with user perception among the least studied. Studies have given maximum focus on factors during construction phase; Though the relevance of factors in the planning stage is clearly documented by researchers, studies of impact of project planning factors is limited, more so in Indian scenario. This paper details the research methodology proposed for study on identification and analysis of factors affecting infrastructure project planning in the water and sanitation, transportation sectors from the project users’ perception and associated risks. The proposed study captures and analyses user perception on planning factors related to success/ failure of infrastructure projects in Thiruvananthapuram.
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Citation Text :
Sarosh Kothandath , Success Factors In Planning Of Infrastructure Projects And Associated Risks: A Study Of User Perception; Vol.5, issue.1, May 2017.

A Proposed Study on the analysis of Factors Affecting the Prescription behavior of Physicians in and around Hyderabad, India: A study of Anti-Allergic Drugs

( Viswanath Bandi )

Keywords : Pharmaceutical marketing strategies, doctors' prescribing behavior, India, Private and Public sector hospitals, Physician demographics, marketing communication elements.

[Abstract]
Pharmaceutical marketing is different from general marketing. Marketers in this segment are often more sales driven than marketing driven and, therefore, more attention is paid to the execution parts of marketing. Physicians Prescription behavior is the result of 3P’s namely Product, Physicians, Promotion. Previous Research studies stated that the impact of product attributes, promotional tools adopted by pharmaceutical marketers, effect of medical representative, Gifts & sponsoring to conferences on physicians prescribing behavior. With increase in branded generic brands, differentiation / customized marketing communication is the key for the success which calls for in-depth understanding of physician’s personality trait, demographics, price point & branding elements which is considered for prescription initiation for a product. Most studies related to factors affecting Physicians personality traits /demographics on prescribing behavior have taken place in a limited number of countries, for example in Greece, Iran. Conducting a study of this type in an Emerging market from Asia, Particularly in India –having a different culture with wide diversity - will help in understanding the factors that affect the doctors’ prescribing behavior and give more insights for better understanding of the relationship and impact of these factors when prescribing anti-allergic drugs taken as an example in this study.
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Citation Text :
Viswanath Bandi , A Proposed Study on the analysis of Factors Affecting the Prescription behavior of Physicians in and around Hyderabad, India: A study of Anti-Allergic Drugs; Vol.5, issue.1, May 2017.

A Study of The Buying Behavior Of Consumers Towards Eco-Friendly Products In Kerala

( Anil Kumar. N & Dr. Mridanish Jha )

Keywords : consumer, buying behavior, environment, eco friendly, sustainable.

[Abstract]
The current environmental awful conditions are ever more threatening consumer health and wellbeing at both globally and nationally. Therefore, consumers are becoming more sensitive in their environmental attitudes, perceptions, preferences and purchases. The eco-friendly marketing is used to satisfy the wants and needs of consumers and protect the environment and benefits to the society in a more environmental friendly way. At the same time, the companies which apply eco-friendly marketing face numerous problems that include variation in demand, unawareness of consumers about eco-friendly products and their utilities, unfavorable attitude and perception of consumers towards eco-friendly products, dynamics in buying behavior, dissatisfaction of consumers with eco-friendly products, heavy investment in product development and not ready to pay premium by consumes for ecofriendly products. With growing environmental realization, companies need to understand not only buying behavior of consumers but also the factors that affecting buying behavior of consumers and their satisfaction towards eco-friendly products. This will not only assist the marketers for segmenting the market properly and developing production and marketing strategies to satisfy the needs of consumers but also the policy makers in impose sustainability in marketing of products and services. With this background, the present research is attempted to study buying behavior of Consumers towards eco-friendly products in Kerala
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Citation Text :
Anil Kumar. N & Dr. Mridanish Jha , A Study of The Buying Behavior Of Consumers Towards Eco-Friendly Products In Kerala; Vol.5, issue.1, May 2017.

Key Factors Affecting Movie Viewing In Theatres By Audience

( G. Dhananjayan & Prof. Dr. Srivastava )

Keywords : Film industry, motion pictures, Piracy, Ticket Price, Online and experience

[Abstract]
The Indian film industry has grown multi-dimensionally with unique blend of commerce, art, craft, star glamour, social communication, literary adjuncts, artistic expression, performing arts, folk forms and above all a wide-ranging and abiding appeal to the heart, the mind and the conscience. The people's lifestyle and sociology have been reflected in the mind-boggling number of more than 1,600films and thousands of documented short films in different languages making it the largest and most fascinating film producing country in the world. And its people are famously fanatical about those movies and their movie stars. By almost any measure, India should be the world’s highest grossing territory in theatrical revenue. So why does India’s movie industry gross only $2 billion per year at the box office? That amount is just a fifth of North America’s gross, despite a population more than three times larger, less than a third the size of China’s industry. Even less than Japan’s, which has one-tenth the population that India has and far fewer movie screens?
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Citation Text :
G. Dhananjayan & Prof. Dr. Srivastava , Key Factors Affecting Movie Viewing In Theatres By Audience; Vol.5, issue.1, May 2017.

Understanding The Role Of Internet On Purchase Decision Of Teenagers In Patna& Ranchi

( Jaya beri , Dr.Rohit Vishal Kumar & Dr. Pallavi Kumari )

Keywords : Internet, teenagers, family purchase decision, India, Patna, Ranchi.

[Abstract]
In today's world of technology, internet is like daily practice that affects our daily lives. The young generation especially the teenagers are the one who use the internet the most and have positive impact on family decision making. The Rapid emergence of the Social Media and Networking sites as a medium of communication has played a vital role in the purchase related decision and has changed the way consumers buy both in Quantity and Quality. Social Media such as Face book, Twitter, LinkedIn or Instagram have large pool of prospective young consumers say teenagers and they are growing every day. As the usage of internet is growing among the teens, the influence of social media &internet is on a high demand. Internet provides easy accessible information and thus has altered the way purchase decisions are made in families these days. The primary purpose of this paper is to understand the role of internet in purchase decision by the teenagers in Patna and Ranchi. Through review of literature the role of internet and its impact on decision making ability is analyzed. This study will be useful for business operating online, researchers and for all those who have any concern with online purchasing and selling.
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Citation Text :
Jaya beri , Dr.Rohit Vishal Kumar & Dr. Pallavi Kumari : Understanding The Role Of Internet On Purchase Decision Of Teenagers In Patna& Ranchi; Vol.5, issue.1, May 2017.

Role and Importance of Digital Marketing

( Ashok Kumar Asthana )

Keywords : Digital, Marketing, Internet, Customer, Information, platform, websites;

[Abstract]
The purpose of the present descriptive research is to know about various components of digital marketing and how it is ranked superior as compared to the traditional advertising efforts? With passing time the system has become more complex and to secure the reach, consumer base etc digital marketing is more concentrated by marketers. The traditional ways of marketing are still golden but advancement in market campaign, competition complexity, consumer’s expectations, and market has forced the company to adopt more dynamic method to reach and attract consumers. The paper attempts to study the general understanding and response related to digital marketing. Date pertaining to the current work is referred from both primary and secondary sources.
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Citation Text :
Ashok Kumar Asthana , Role and Importance of Digital Marketing; Vol.5, issue.1, May 2017.

Analysis of Coping Strategies In The Face Of Occupational Hazards - A Study Of White Collar Employees Of Education Sector In West Bengal (India)

( Rupsha Roy )

Keywords : White Collar, Education Sector, Occupational Hazard, Coping Strategy, Stakeholder Complexity, Stakeholder Multiplicity.

[Abstract]
Education Scenario in West Bengal is in news always for reasons which are highly unacceptable to the culture and belief of the education sector of West Bengal. West Bengal is always considered as the cradle of Indian renaissance and national freedom movement. It is also considered as a land of intellectual awakening. The recent events of recurrence of student’s confrontation in colleges and universities, often quite disrespectful to even teachers, add insult to injuries. Overall, education in Bengal is suffocating for lack of fresh thinking how to rejuvenate the sagging morale and spirit of the teaching community, students and their worried parents. Hence this study is made because of its importance and relevance in today’s education sector as it has become a major concern to provide a hazard free workplace to the Employees working in this sector. In today’s teachers face many physical and psychological problems due to their workload and also occupational stress at the workplace. This study aims to discuss about pertinent issues related to the occupational hazards of the education sector and how it can be dealt effectively by using the coping strategies. The research method that is used to identify the hazards and also the factors influencing the coping strategies are mixed in nature i.e is both qualitative and quantitative research. The factors are identified using the qualitative content analysis method on secondary data and written narratives of in-depth interviews taken. Based on the conceptual framework that is obtained from qualitative data hypothesis is formulated.

The study finally contributes to the knowledge of the occupational hazards and its impacts on the employees working in educational sector of West Bengal. It enhances the awareness of the most common sources which escalate the impacts of the occupational hazards on the individuals. The study also identifies of various coping strategies adopted by the employees to cope with the hazards also highlighting the factors which influence the individual in adopting the specific coping strategies.
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Citation Text :
Rupsha Roy , Analysis of Coping Strategies In The Face Of Occupational Hazards - A Study Of White Collar Employees Of Education Sector In West Bengal (India); Vol.5, issue.1, May 2017.

Strategies to Improve Qualities of Students with Available Resources for Better Employability: A Study of Selected B-Schools in Jharkhand

( Richa Ritwika & Dr. Rumna Bhattacharyya )

Keywords : education, challenges, Jharkhand, students.

[Abstract]
With the number of unemployable people rising quality of students has become a prime concern for higher education institutions. Various government initiatives are being taken to ensure there is rise in employability and higher number of people contribute towards economic growth. Thus with this concern my PhD research focuses upon challenges and strategies in improving quality of management graduate so that they become employable. This paper contains introduction which introduces the topic. Significance of research provides reason for selection of this topic for research. Scope is limited to business schools of Jharkhand. 5 objectives for this research have been identified and mentioned. For preparation of proposal various researches conducted earlier in this area were reviewed and have been mentioned in the paper. Based on the literature review research gaps were identified. For each objective research methodology adopted has been defined. Data collection has been proposed. Findings would define performance indicators which will improve qualities of students. Challenges faced during the research propose have been identified and mentioned.
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Citation Text :
Richa Ritwika & Dr. Rumna Bhattacharyya , Strategies to Improve Qualities of Students with Available Resources for Better Employability: A Study of Selected B-Schools in Jharkhand; Vol.5, issue.1, May 2017.

Analyzing Corporate Social Responsibility (CSR) Activities Of Some Polluting Industries in India

( Rashi Malpani & Dr. Anupam Ghosh )

Keywords : globalization, entrepreneurs, resources, sustainability, technology.

[Abstract]
In this era of globalization , where nation have come close, entrepreneurs are making innovative products to create demand of its product as well as to fulfill the demand of its customers, it even provides employment to the people, thus, leading to an increase in standard of living. The ozone layer is depleting day by day , so organization are taking initiatives to protect the environment by reducing the emission of harmful gase , conservation of energy etc. Resources are being utilized efficiently and effectively. Wind, solar energy is being used leading to conservation of fossil fuels. The employees are treated well, they are given a hygienic workplace along with safety measures leading to sustainability The objective is to know the CSR and sustainability measures undertaken by the industries to protect the environment, people and to attain profit. Secondary data is used. Content analysis of the various sustainability reports, annual reports of some of the polluting industries. Of each of these industries, top 5 companies (according to market capitalization in BSE/NSE) have been surveyed. After reading all the reports, one can know about the unique technology being employed, peculiarities of each of these industries in attaining sustainability.
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Citation Text :
Rashi Malpani & Dr. Anupam Ghosh , Analyzing Corporate Social Responsibility (CSR) Activities Of Some Polluting Industries in India; Vol.5, issue.1, May 2017.

Impact Of Ethical Business Practices On Organisational Competitiveness A Study On Service Sector In India

( Rohit Kanda )

Keywords : Ethical Business Practices, Service Sector in India, Service Delivery Ethics, Methodology for Ethical Research, Study Limitations

[Abstract]
Ethics concern an individual's moral judgments about right and wrong. It seems like the larger a corporation gets, the slimier their actions become. Many a times business houses got involved in unethical business practices to increase their profits or to improve their capability in market. Indian Service Sector, which is the youngest and fastest growing sector of economy, is the foremost tool of growth and development of nation. More empirical and theoretical research work is needed in the sphere, to firm up the exact modular relationship between the societal culture and business ethics. Hypothesis tested are about the degree of Indian Service Corporates' recognition of the existence of ethics in today’s competitive business environment and about the degree of relationship between organisational and business growth and ethical business practices in India. Being a Qualitative Research, design opted for this research will be Descriptive Research Design, where Survey will be the Primary Method of Data Collection. In some cases, Observation will be used as a supplementary source of data collection whenever applicable. Companies in service sector in India will be considered as population. A sample of 200 Service Concerns PAN India is taken into consideration. An additional study will be conducted from the general public, with a sample of 60 Respondents Each from the Three Corporate Metropolitan Regions of Bangalore - Hyderabad - Chennai, Delhi NCR, Mumbai - Pune - Ahmedabad. Structured Equation Modeling & Path Analysis as well as Chi-Square Automatic Interaction Detection (CHAID) Technique is proposed to be used for the purpose of analysis.
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Citation Text :
Rohit Kanda , Impact Of Ethical Business Practices On Organisational Competitiveness A Study On Service Sector In India; Vol.5, issue.1, May 2017.

From BPO To BPM Industry In India – The Importance Of Cloud Technologies

( Sanjeev tyagi )

Keywords : Business Process Outsourcing (BPO), Business Process Management (BPM), National Association of Software Services and Companies (NASSCOM), Information Technology & Information Technology Enabled Services (IT & ITeS), Outsourcing, India BPO Promotion Scheme (IBPS), Platform As A Service (PaaS), Software As A Service (SaaS), Infrastructure As A Service (IaaS)

[Abstract]
Over last two decades, we have seen tremendous growth in BPO (Business Process Outsourcing) sector in India and it’s the fastest growing sector of Indian ITeS industry currently valued at US$ 28 billion and expected to touch US$ 54 billion by 2025as per NASSCOM report. Since its inception in mid-90s from providing Call Centre & Process Outsourcing services, it has transformed itself to provide higher end services by moving up in value chain to address the dynamic and changing demand of market and develop as the global hub for end to end service outsourcing activities. By looking the success story of the Indian outsourcing Industry led several countries across the world to emulate the BPO industry growth model. Countries like Philippines successfully replicated the Indian success story and already started giving tough competition to Indian BPO companies in the global sphere specially for Voice based call centre services Foreseeing the future beforehand, some of the large BPO players in India started building their service capabilities according to the new business dynamics and client expectations to switch the model from vendor to partner for business growth. Therefore, NASSCOM (National Association of Software Services and Companies), the industry body representing IT & ITES companies in India rebranded the industry from Business Processing Outsourcing to Business Process Management (BPM). The objective of this re-branding exercise isto provide the Indian outsourcing companies the much needed identity of end-to-end Business Process services providers that not only handle transactions but also provide business processes expertise. Indian government have initiated IBPS under Digital India Programme, to setup BPO operations in smaller town across the country and incentivize them. In the journey to transform from BPO to BPM provider, Cloud services have crucial area to play by revolutionize the way outsource service provider extend their offering and the benefits to the clients, with the Cloud driving the delivery engine, BPM providers can move to a higher level of efficiency & economic model by leveraging the cloud capabilities to reduce cost, enhance scalability, greater agility and high reliability, however the questions around data security & integrity are still major concerns from the client in this area, which can be mitigated by choosing the Cloud vendor carefully and having security governance in place. This article looks the importance of Cloud services in the transformation journey of outsourcing industry in India from BPO to BPM.
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Citation Text :
Sanjeev tyagi , From BPO To BPM Industry In India – The Importance Of Cloud Technologies; Vol.5, issue.1, May 2017.

Gandhi’s Gramswaraj and Post Independence Panchyat Raj- A Comparative Analysis

( Rajendra Deshpande )

Keywords : population, substantially, Gramswaraj right, villages, economy

[Abstract]
In Indian economy, today more than 50-60% of the population is still dependent on Agriculture. Moreover 60% of our population is in the working age group and as is widely discussed about having the demographic advantage. However after 70 years of independence the performance of villages is much below the expectations. Further, the share of agriculture in GDP is receding and agriculture production is at standstill. Governments did spent substantially on various schemes like MGNREGA and others.

However the performance of Villages is much below the expectations. There are many studies on agriculture economy and performances of various sectors etc.

There is need for studying the problem through a different angle of Village Governance.

Gandhi had been insisting for implementation of Gramswaraj right since independence. He intended to allow villages to Plan and govern them independently. In post globalization phase, when revenues are shrinking, villages own income is falling the conditions are going from bad to worse. The proposed study is discussing Panchyat Raj system, in details and nits different aspects of governance in comparison with the concept of Gramswaraj. Gramswaraj as is practiced in few select villages is performing better.

There is so much of conversation on Village empowerment, however time has now come to make them perform and guide them to become future growth engines of the country. We also need to explore the possibility of training M B A’s in handling village economy and mentor this growth.
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Citation Text :
Rajendra Deshpande, Gandhi’s Gramswaraj and Post Independence Panchyat Raj- A Comparative Analysis; Vol.5, issue.1, May 2017.